On 21st November, 2023, Ministry of Home Affairs and Ministry of Energy and Natural resources signed a momentous Service Level Agreement (SLA) focused on ICT & Digital Service Transformation with GovTech. The agreement aims to provide centralized ICT services and network support, leveraging digital technologies to streamline processes, deliver efficient citizen services, and address challenges like professional attrition and infrastructure burden.

This collaboration marks a significant stride in the GovTech Agency's mission to foster partnerships among government agencies and collectively drive the nation's digital transformation agenda.