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With reference to the Competitive Bidding Notice for System Development for the “Project for Strengthening Government Capacity for Using Digital Technology and Data”, published on 10th October, 2023, the tasks for Bhutanese Vendor engaged in the DHP System Development is primarily guided by Figure 1: Bhutanese Vendor Task (RFP) that sets the overarching scope distribution for Bhutanese Vendor. […]

Name: Sangay Wangchuk Designation: Asst. ICTO Division: Digital Service O&M Division Grade: 8

Name: Nima Lhamo Designation: ICT TA Division: Digital Service O&M Division Grade: 9

Name: Rinzin Wangdi Designation: ICTO Division: Digital Service O&M Division Grade: 7

Name: Sangay Pelzang Designation: ICT TA Division: Digital Service O&M Division Grade: 9

A majority of the employees in the GovTech feel that there is no proper channel for raising and resolving grievances. In this regard, we would like to provide an anonymous Grievance Redressal Form in order to ensure that your grievances are addressed in a timely manner without fear of being reprimanded.

Name:  Damchen Zangmo Designation:  Dy.Chief ICTO Division:  Cloud Services Division Grade: 

Name:  Karma Sonam Designation:  Chief ICTO Division:  Cloud Services Division Grade:  2

Mandates of the Division Sys Deployment & Operation Sys Maintenance Customer Support 1. Deployment of New systems2. Provide Pre & post deployment services3. Ensure Uptime, Upkeep, monitoring & performance optimization od sys 1. Daily backup, recovery2. Security patching3. Performance tuning for approx 60 sys/yer 1. Provide customer support and2. Train citizens on adopting services